INTRODUCTION
AP MAGALHÃES & CIA LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our fuel station or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We may collect the following types of information in the course of our business operations:
- Transaction Information: Details about fuel purchases, payment method, transaction amount, and date/time of purchase.
- Vehicle Information: License plate numbers captured by security cameras for safety purposes.
- Payment Information: Credit/debit card details processed through secure payment terminals (we do not store complete card numbers).
- Security Footage: Video recordings from security cameras for safety and loss prevention purposes.
- Contact Information: Name, phone number, and address if you choose to provide them for receipts or promotional purposes.
HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- To process fuel sales and payment transactions
- To provide receipts and transaction records
- To maintain security at our premises
- To prevent fraud and unauthorized activities
- To comply with legal and regulatory requirements
- To improve our services and customer experience
- To respond to customer inquiries and complaints
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are processed through secure, encrypted terminals that comply with industry standards.
Security camera footage is stored securely and accessed only by authorized personnel for legitimate security purposes.
DATA RETENTION
We retain your information only for as long as necessary to fulfill the purposes for which it was collected:
- Transaction Records: Retained as required by Brazilian tax and commercial regulations.
- Security Footage: Typically retained for 30 days unless needed for ongoing investigations.
- Payment Records: Retained as required by financial regulations and card network rules.
INFORMATION SHARING
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With payment processors to complete transactions
- With law enforcement when required by law or court order
- With regulatory authorities as required by Brazilian fuel industry regulations (ANP)
- To protect our rights, property, or safety, or that of our customers
- With service providers who assist in our operations (under strict confidentiality agreements)
YOUR RIGHTS
In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:
- Access your personal data held by us
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal retention requirements)
- Object to the processing of your personal data
- Request data portability
- Withdraw consent at any time
- File a complaint with the National Data Protection Authority (ANPD)
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy at our fuel station and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us:
AP MAGALHÃES & CIA LTDA
Av Castelo Branco, 65
Horto
Ipatinga - MG, 35160-294
CNPJ: 21.027.537/0001-15